CANCELLATION POLICY

EVENT FORCE MAJEURE, CANCELLATION, ETC.

In the event of a “Force Majeure” due to a natural disaster, act of God, war, pandemic, other declared national emergency or similar event beyond the control of the parties that prevents the training and coaching from being held, these terms shall not exempt, but merely suspend any party from its duty to perform the obligations under this agreement, until rescheduling is practicable after a force majeure condition ceases to exist. Should circumstances such as death, disability, or family emergency prevent Dawnna from appearing as scheduled Dawnna will provide a comparable substitute.

VIDEOGRAPHY, RECORDING, AND SUPPORT MATERIALS

Unless otherwise stated, Dawnna St Louis retains the right to all recordings during times at which she is delivering. Dawnna understands and expressly acknowledges that any support materials she provides will not include copyrighted materials, the rights to which are owned by others, unless she has secured written permission to use such support materials in connection with her programs or training.

FOR MEMBERSHIPS and MONTHLY COACHING:

All Monthly Membership and Monthly Coaching plans are paid by monthly automatic electronic payment (credit card, debit card). Monthly memberships will automatically renew each month at the same payment terms and billing date established at time of enrollment. All prepaid plans (3, 6, and 12 month blocks) are paid upfront and will automatically renew upon expiration at the same rate and terms as the initial membership. Any changes to plan, or cancellation must be received 30 days in advance of next billing cycle or plan expiration date. It is the members responsibility to monitor membership expiration and renewal dates.

MEMBERSHIP CANCELLATION:

Month-to-Month plans and memberships can be canceled at any time, however all cancellation requests must be submitted via email to [email protected] and received thirty (30) days prior to your credit/debit card processing date. All plans and monthly memberships require a minimum of 30 days written notice prior to next billing date to assure cancellation of automatic payments. Cancellation requests submitted within the 30 day billing cycle will result in a final payment drawn from your account on your established auto draft date. Once final payment has been drawn from your account, clients will have 30 days from the last bill date to use our services. It is your responsibility to provide written notice 30 days in advance of your next billing date. There will be no refund issued once a payment has been charged to your credit card.  All monthly recurring term plans of 6 months and 12 months require 30 days written notification prior to your next bill date and will incur an early cancellation fee equal to one month membership for that plan.